To use the mail conversion utility
Note Before using the mail conversion utility, make sure that all clients are upgraded to Lotus Notes 8.5.
1. If users have customized their mail files, instruct them to back up these customizations. For example, users can make a copy of their mail file that includes only the database design. This allows users to apply changes they made to their Notes 7 or Notes 8 mail file to the new Notes 8.5 mail template, if necessary.
2. Start the Domino server on which you want to customize mail files.
3. Shut down the router. Enter:
tell router quit
and press ENTER to prevent Domino from routing mail to the mail files while they are being upgraded. Mail is stored in MAIL.BOX while you upgrade the mail files. After you upgrade the mail files and load the router task again, the router processes and delivers the mail in MAIL.BOX.
4. Load the mail conversion utility. Type